Your happiness is important to us. If for some reason you aren’t satisfied with your order, please contact me for resolution within 7 days. I am able to offer refunds (minus shipping charges) on standard items in my shop within 30 days of purchase. If your order was a custom piece such as an initial, i can offer you an exchange only within 30 days of purchase as long as it is returned in its original condition and packaging. custom length would be defined as any length ordered other than the standard length listed in the description of the item. please convo me with returns/ exchange inquiries. Hand stamped/monogram items will also be defined as custom.
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